Policies and FAQ |
| PRICING: Please note that all prices are in U.S. Currency.
Shipping and handling are not
included. |
ORDER PROCESSING POLICY: After you submit your order, you
will receive a computer-generated confirmation
that your order was placed. If there are extra shipping, handling or other charges for your order,
we will let you know the amount when the order is confirmed.
If there are taxes that apply to your order, we will also let you know the amount at that time.
- If you are paying by check or money order, your order will be held for seven (7) days. If payment is not received within that time, the hold will be removed from the item(s) and they will be returned to stock.
- If payment is made by check, we will hold the item for you for an additional 10 to 15 days until our bank clears your check. Current applicable fees will be charged in cases of bounced checks.
- Item(s) paid for by money order are shipped 3 business days after receipt
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| SALES TAX: tax info here |
| OUR SHIPPING POLICY: Most items will be shipped by U.S. Mail. We
may elect to ship by some other carrier and will notify you if that is the case. All orders shipped to addresses outside of the U.S. will be shipped by U.S. Postal Service or UPS. |
| OUR RETURN POLICY: We're certain you'll be happy with your merchandise. We take extra care to fully
describe our items, including any flaws. If you have any questions about the item(s) you are ordering, please use our question form to ask us about the item before placing
your order. If that rare occasion arises where you feel you must return an item, please contact us for return instructions within three (3) days (by phone or email) of receipt of your item(s). Upon our receipt and inspection of the returned item(s), we will issue a refund for your item(s) if returned in the same condition as it was when it was sent to you excluding any shipping/insurance costs for which you were responsible. Buyer is responsible for return shipping/insurance costs, which will not be reimbursed for any reason. Returned merchandise must be received by us within seven (7) days of the date from which you contact us regarding the return. |
| OUR RESTOCKING POLICY: We do not charge restocking fees. |
| OUR DAMAGE POLICY: We take extra precautions to pack our orders to prevent damage and breakage. If, despite our efforts, your order does arrive damaged, you must work with the carrier (UPS, Postal Service, etc) to file the claim. They will normally want to see the entire order (all contents and all original packing material). They will send the claim to us for processing. Do not repack and do not return the damaged items to us unless you are instructed to do so. This will void the insurance and we will not be able to give you a refund. |
CUSTOMER SATISFACTION INFORMATION
Your total investment cost includes delivery of your pool or billiard table within the continental US. Professional set up of the table in your wonderful billiard room to provide you with many years of enjoyment. The additional cost for overseas shipment will be the responsibility of the Purchaser.
CUSTOMER SATISFACTION INFORMATION - Welcome to The Mint Store - specializing in pre-1900 Victorian Antique Pool or Billiard Tables and Pool Table / Billiard Room accessories... My name is Norm Klinkosh, I was one of the first sites on the World Wide Web to feature antique pool tables. The web sure has changed in the years I have had my site on the Web.
I know when investing in an antique table and purchasing it without being there in person is a difficult decision. However, when purchasing an antique table from 'The Mintstore' you can be assured that your satisfaction is guaranteed. I strive to provide the best in QUALITY, COMPLETENESS, SERVICE and PRICE. I personally deliver and set the tables up and this is done for a variety of reasons.
To assure your satisfaction with the investment you made and answer any questions or concerns you may have directly in person.
To establish a personal contact with the Customer and show my appreciation for them choosing 'The Mintsore'.
To provide a high quality of transportation,delivery and installation (set up)of your investment.
In the very unlikley event you are dissatisfied with your investment I will be there in person to resolve the issue immediately.
I will provide a list of references upon request to assist you in your decision to choose 'The Mintstore'.
Choosing the Monarch: $45,000.00
Customer Satisfaction: Priceless |
Thank you for shopping at The Mint Store - Antique Pool Tables!
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